FAQs (Frequently Asked Questions)

How do I report my child's absence from school?

Parents/Carers are expected to call or email the school each day of their child’s absence.  The register will be marked accordingly with the appropriate absence code.  Office staff will check each class register and a message will be sent to those parents/carers who have not contacted the academy regarding their child’s absence.

How will I know what my child is learning about?

Each year group send out information about what the children are learning in school and information about home learning every term.

We also have parent/carer consultation evenings which allows you to have a meeting with the class teacher so information including progress and targets are shared.

We will also be hosting a range of workshops across various curriculum areas for parents/carers to attend.

How do you encourage good relationships between children and promote values?

We place great emphasis on positive role models and positive praise. We encourage children to understand why certain kinds of behaviour are much more acceptable than others, and continually promote the school values: excellence, respect, resilience, responsibility, teamwork, and kindness.

All children know and understand the importance of ‘The Riverview Way’  and the Golden Rules.

Good behaviour is promoted at all times and we encourage parents/carers to work with us so that home and school are consistent in what they expect of each child.

How do you deal with bullying?

Bullying is not tolerated at The Riverview Academy. We have a strong anti-bullying policy which the children have developed with the school.

We have a number of ways of ensuring that children are able to report problems of bullying and of making sure children know we will take action. We always respond to reports of bullying and we work in partnership with parents/carers to make sure we are a bully-free zone.

We provide support for children through online safety workshops and remind parents/carers that the recommended age for most social media platforms is 13+.

What happens at lunchtime?

Children stay for a school meal or bring a packed lunch.
Our school dinners are cooked on the premises. A menu is displayed in school and a copy is sent home. We provide a choice of meals and a vegetarian option is always available.

Schools are able to claim a Pupil Premium per child on free school meals to make sure each school’s budget matches its community’s needs. If you think you may be entitled to free school meals, please make enquiries at the school office.

You may prefer for your child to bring a packed lunch. We teach and encourage children to eat healthily and this is followed up in the dinner hall. We ask that parents/carers support the school by providing healthy packed lunches. We ask that you don’t send in sweets, chewing gum, fizzy drinks, glass bottles or cans. Children are encouraged to only drink water in school.

Children in all classes have access to a range of different play areas during lunchtime and throughout the day. They will also have access to a variety of indoor lunchtime clubs.
If the weather is poor, the children stay indoors and are encouraged to read, draw or play quiet board games.

If your child has a medical condition which prevents them going out to play, they can stay in the office. Please ask the class teacher or the school office if you think your child needs to stay in at playtime so that supervision may be arranged.

As many children are allergic to nuts or nut products, we request that you do not send nuts or nut products for your child to eat, or any other child to eat.

Do you have breakfast and/or after-school clubs?

Yes. There is a breakfast and an after-school club which are run by school staff.
Breakfast club takes place from 7.30am every school day. A simple breakfast is provided by staff who supervise the children until 8.45am.
The after-school club, also run by school staff, runs from the end of the school day, 3.15pm until 6pm Monday to Friday. It provides supervised play opportunities in a safe, supportive and friendly environment on the school site. Both breakfast club and after-school club cater for all children.  Please ask in the school office for more information.

How do you keep the site secure?

Once school has started each morning, the gates are locked and entry to the school can only be obtained through a controlled entry system. The main entrance to the school building is again entry controlled. Visitors to the school must sign in at the school office and they will be issued with a visitor’s badge. We do not allow free access to the classrooms or other areas of the school building or grounds without prior arrangement and permission.

Children are not allowed to leave the school grounds during the day, unless they are collected by an adult.
Children cannot be collected by an adult other than their known and named parent/carer without the school staff being informed in advance.

All staff employed at the school, including many of our voluntary helpers, are subject to rigorous vetting procedures including Disclosure and Barring Service checks. We have close links with the police and our local community and any concerns relating to safety and security are always reported and promptly acted upon. If you would like further information, please ask for a copy of our Safeguarding policy.

How do I apply for a place at The Riverview Academy?

There are a number of criteria for admission and this information is published in our admissions policy available from the school office or website.

Admissions